Wednesday, March 26, 2014

Saving Time and Money

Everybody says the same thing: “Our product is easy to use!” It seems to be the tag line of every software company. There may be some truth to that phrase, but maybe it should read something more like: “this software is easy to use… for our own people who wrote it.” Sometimes when programmers write software they write it from their own objective view; what they think is easy to use. Problem is that’s not how the user thinks. This results in the company spending large amounts of money just to train their employees on how to use the software.

Training costs money.

 If I spend money on software, and this software is vital to my company and gives me the potential to save my company future costs, of course I’m going to want to put it into use as soon as possible. It’s only a natural human response. Many data software companies charge large amounts of money to train people on how to use it. 

Training costs time.

The simple truth is that training is usually difficult and time consuming. Who wants to deal with that? I know it is only temporary and the real reward comes later after you have been trained but give me the results without the extra time it takes to train. People want to know how to use a product right away.

time is money
Training costs time and money.
Canary Labs uses this same quote, “our software is easy to use”. What makes us different from all the other companies saying the same thing? It’s the truth. 

The difference is in the approach we took to building our software. We sought the minds of the people who would be using the software on a daily basis. We asked companies what would make it easier to use, and then we used that feedback as the building blocks to what eventually become today’s Canary software. 

When you open the box, the software is ready to use right from the start. This is where the real value is. We do offer Canary training as an option, but the majority of companies choose not to take it because of how easy it is to catch on to. Users can quickly gain understanding and insight into the process and as a result can effect real change to improve product quality, reduce losses, and improve efficiencies which go far beyond the cost of the Canary software. You save money. You save time. You save energy. That’s the Canary way.

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